Customer Reviews

Keith and Monica – Cedar Hill

Purchased: Twilight Series 7.2

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Paula – Robertsville

Purchased: Twilight Series 8.2

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Great experience. Brian, who delivered our hot tub, was very helpful and knowledgeable.”

Kim and Mike – Troy

Purchased: Getaway Bar Harbor LE

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Five-O was our salesman, he was awesome! We called in once with a minor issue they told us what we were doing wrong and exactly how to fix it. We’ve really enjoyed our spa! Superior customer service from these guys!”

David and Mignon – Des Peres

Purchased: Healthy Living 630L

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Steve and Beth – Hillsboro

Purchased: CLS Precision 7

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

David and Patricia – St. Charles

Purchased: Twilight Series 8.25

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “The dealership seems to be very busy and that have been very helpful with my questions. The dealer put on a nice display with discounts and financing that made this a great purchase and buying experience.”

Lisa – St. Charles

Purchased: Healthy Living 630L

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Clayton, our salesperson, was phenomenal. He did an outstanding job of explaining details about our new spa and answered all of our questions.”

Shawn and Ellie – High Ridge

Purchased: Twilight Series 8.3

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Spas and More are wonderful to work with.”

Melissa and Ryan – Cottleville

Purchased: CLS Balance 8

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Delivery personnel was top notch!! Super nice and informative.”

Cynthia – Florissant

Purchased: CLS Precision 7

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Steve and Cassandra – O’Fallon

Purchased: CLS Balance 7

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Everyone from Spas and More was awesome.”

Gary and Regina – St. Peters

Purchased: CLS Balance 7

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “The team that delivered our hot tub should get a 10. [They] worked in the rain to get [the hot tub] in place and ready for us.”

Roger – Collinsville

Purchased: Twilight Series 8.2

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Need to schedule installation of accessory lights on my twilight tub.”

Shelly – Barnhart

Purchased: MP Legend Series 800

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Ken – Chesterfield

Purchased: H2X Therapool

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Pat – Fenton

Purchased: MP Legend Series 800

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

David and Lisa – Dardenne Prairie

Purchased: Twilight Series 7.25

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Great experience!”

Gary and Michelle – Ballwin

Purchased: Twilight Series 8.3

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “I am a very informed buyer and research to the extreme and know more about a product that the sales people, generally. I was blown away of how knowledgeable my sales person was with the product. She knew it very very thoroughly and could answer all my questions without having to refer to [written] material. She also directed me to the worthwhile accessories and steered me clear of the one’s that were not worthwhile. She was invaluable to me.”

Tracy – Valley Park

Purchased: CLS Balance 8

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “This is my 2nd Master Spas. Absolutely love it and wouldn’t buy anything else.”

Tom and Lorraine – Edwardsville

Purchased: Healthy Living 8

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Rick – O’Fallon

Purchased: Healthy Living 630L

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Cindy and Randy – Brunswick

Purchased: Healthy Living 7

Rated: 4.8 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “The weather delayed the delivery and then the ground was very soft.”

Jami and Cheryl – Dana

Purchased: Twilight Series 8.25

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Angi and Sami were absolutely fantastic to work with. They were a wealth of knowledge and helped us understand and order exactly what we wanted!”

Ron and Carol – St. Charles

Purchased: CLS Balance 7

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Travis – Greenville

Purchased: MP Legend Series 700

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Arthur and Nancy – St. Charles

Purchased: Healthy Living 7

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Shawna and Patrick – St. Louis

Purchased: Twilight Series 8.25

Rated: 5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Spas and More is a great family owned business. For the first time in a long time I didn’t shop around. The family made the purchase easy and the product reviews made us confident in the product as well as the family. You should be proud to have them as one of your retailers.”

Michael and Claudia – Columbia

Purchased: Twilight Series 7.2

Rated: 4.8 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Very informative.”

Troy – Collinsville

Purchased: H2X Trainer 15D

Rated: 4.7 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Michael and Kay – Catawissa

Purchased: Twilight Series 6.2

Rated: 4.5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Jim and Holly – Ballwin

Purchased: Twilight Series 7.2

Rated: 4.3 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Paul – Lake St. Louis

Purchased: Twilight Series 7.2

Rated: 4.2 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Stella – Owensville

Purchased: Healthy Living 8

Rated: 4.2 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Melissa and Kevin – Highland

Purchased: CLS Balance 7

Rated: 4.2 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Our sales rep was from a different dealer, not Spas and More. Spas and More has been wonderful.”

Cole and Jessica – Swansea

Purchased: Healthy Living 7.5

Rated: 4 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Delivered without a control board, but replaced next day. Once filled with water, the jets/aux would not work. Another call to get that going. 4 days in and it’s working well. The bad is there were hiccups. The good was [Spas and More] came out the next day when notified.”

Kelly – Gasconade

Purchased: Healthy Living 8

Rated: 3.84 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Roberdia – St. Louis

Purchased: Healthy Living 630L

Rated: 4.5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Jon and Marcia – Jefferson City

Purchased: Twilight Series 8.35

Rated: 4.33 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “Installation took place 5 days ago. Having issues with spa operating properly. Unable to make assessment of dealer or service until issues have been addressed and spa is operating properly.”

Chris – Imperial

Purchased: H2X Trainer 15D

Rated: 4.2 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Tim – Ellis Grove

Purchased: Twilight Series 87.3

Rated: 4.2 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Doug- St. Louis

Purchased: Twilight Series 8.2

Rated: 4 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Ryan and Jenny – Belleville

Purchased: Healthy Living 7.5

Rated: 4 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Jennifer – DeSoto

Purchased: CLS Balance 7

Rated: 3.83 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Dave and Susan – Frontenac

Purchased: MP Legend Series 900

Rated: 3.83 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Mellany – O’Fallon

Purchased: Twilight Series 7.2

Rated: 3.2 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Jay and Andrea – Lake St. Louis

Purchased: CLS Precision 8

Rated: 3.5 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments:

Andrew – Kirkwood

Purchased: H2X Trainer 19D

Rated: 2.3 out of 5

Rating Based On:

  • Dealer Overall Experience
  • Dealer Purchasing Process
  • Likeliness to Recommend Dealer
  • Salesperson Experience
  • Delivery Process
  • Post Delivery

Additional Comments: “We’ve already reported our issues to [Master Spas].”